Who can complete this task?
  • Veeva Quality Basics: Deviation Owner

If a Deviation’s CAPA Required field is set to Yes, at least one CAPA Action must be created and in the Initiated state or later before the Deviation can be sent for approval.

To create a CAPA Action for a Deviation:

  1. In the Deviation record, expand the CAPA Actions section and click Create.

    Screenshot of step 1

  2. Enter the Title of the CAPA Action.

    Screenshot of step 2

  3. Enter a Description of the actions required to implement the CAPA Action.

    Screenshot of step 3

  4. Select whether the Action Type is a Corrective Action or a Preventive Action.

    Screenshot of step 4

  5. Select the Category of the CAPA Action.

    Screenshot of step5

  6. Select the Current Due Date the CAPA Action execution and approval must be completed. You cannot edit this date after you create the CAPA Action and must create an Extension Request to update this date.

    Screenshot of step 6

  7. Click Save. Vault creates the CAPA Action record with the status of Define Team and opens the CAPA Action page.

    Screenshot of step 7

  8. In the Team section, click Manage Team.

    Screenshot of step 8

  9. Select the Owner responsible for implementing the action and one or more QA Approvers responsible for approving the action implementation. A QA Approver cannot be the same user as the Owner. Vault defaults the QA approver(s) to those already on the Deviation team.

    Screenshot of step 9

  10. Click Save. Vault saves the team information and updates the CAPA Action status to Initiated.

    Screenshot of step 10