Who can complete this task?
  • Quality Basics: Vault Admin

Domain User

To create a Domain User:

  1. Navigate to Admin > Users & Groups, and click Create.

    Screenshot of step 1

  2. On the Create User page, select Create Domain User from the Domain User drop-down. If a user record for one of your users already exists in one of your other domains, such as Clinical Basics or RIM Basics, you can select that existing user to automatically populate some of the user’s information.

    Screenshot of step 2

  3. In the Create Domain User dialog, enter the user’s First Name, Last Name, User Name, and Email, then click Save to create the Domain User.
    • Optional: change Language, Locale, and Timezone.

    Screenshot of step 3

  4. Optional: Click Edit in the Image field, upload an image to use for the user’s record, and click OK.

    Screenshot of step 4

  5. Select a Language and Locale for the user. These options control localization options for the user, such as number and date formats and label language, and will populate based on the settings of the same name in the Domain User record.

    Screenshot of step 5

  6. Select a Timezone for the user. Vault stores time and date information in UTC (Coordinated Universal Time) but displays that information to users in their local time zones.

    Screenshot of step 6

  7. Optional: Enter the user’s Mobile phone number and select their Manager. The selected Manager can complete Verification tasks for the user’s training assignments and monitor their training progress on the My Team tab.

    Screenshot of step 7

  8. Select the user’s Security Profile.

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  9. Select the appropriate System Assignments.

    Screenshot of step 9

  10. If you selected the QMS User system assignment, select the appropriate QMS Owner Permissions and QMS Creator Permissions.

    Screenshot of step 9

  11. Select a Security Policy. Vault requires all new users not using SSO (Single Sign-On) to update their password the first time they log in. If your organization uses SSO, select SSO in the dropdown and enter the user’s Federated ID to associate the user record with the user ID used for SSO.

    Screenshot of step 11

  12. Select the Activation Date if you want the account to become active at a later date, otherwise click Today.

    Screenshot of step 12

  13. Ensure that Send Welcome Email on Activation Date is checked if you want the user to receive a welcome email.

    Screenshot of step 13

  14. Click Save. New users are active immediately unless you select a later activation date.

    Screenshot of step 14

Cross-Domain User

Note: If you are using cross-domain users for the purpose of linking a user’s production user with their sandbox user, first create the user in your production environment. Then create the user as a cross-domain user in your sandbox environment.

To create a Cross-Domain User:

  1. Navigate to the Admin > Users & Groups tab and select Create Cross Domain User from the All Actions menu.

    Screenshot of step 1

  2. In the Create Cross Domain User dialog, enter the full User Name of the existing user.

    Screenshot of step 2

  3. Select the Security Profile and Application Licenses.

    Screenshot of step 3

  4. Click Save to save the Cross-Domain User information. Vault automatically populates the remaining required profile fields based on the existing user information from the home domain.

    Screenshot of step 4

VeevaID User

To create a VeevaID User:

  1. Navigate to the Admin > Users & Groups tab and select Register VeevaID User from the All Actions menu.

    Screenshot of step 1

  2. In the Register VeevaID User dialog, enter the user’s email address and click Search.

    Screenshot of step 2

  3. Click Invite User to VeevaID.

    Screenshot of step 3

  4. Enter the user’s details.

    Screenshot of step 4

  5. Click Send Invite. Vault sends an email to the user to complete the registration process. You will receive an email notification when the user has completed their registration.

    Screenshot of step 5